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AI chat bots are killing publishers traffic - everyone loses out!

Writer's picture: EPCEPC

A new report by Tollbit reveals that the click-through rates for AI chat bots to publisher sites are 95.7% lower than traditional Google search, with a referral rate of just 0.37%.  It’s what we’ve known – and what we’ve been warning of for years.


This shines a light on the damage being done by the illegal scraping and repackaging of publishers' content and what effectively is a firewall that has been set up between us and our audiences. 


More key findings from the report:

  • AI bot scrapes that bypassed robots.txt grew by over 40% between Q3 to Q4.

  • Blocking AI bots via robots.txt remains an insufficient mechanism to prevent unwanted scraping.

  • The pace of scraping growth accelerated; scrapes per website doubled from Q3 to Q4 and scrapes per page more than tripled.

  • Even when blocked, some apps continue to access sites through unidentified user agents. Unidentified user agent scraping was roughly equivalent to identified AI bot scraping Q4.


As a result of these illegal practices, publishers are losing subscription and advertising revenue and this impacts our ability to create the independent professional content that AI companies rely on.  We need a responsible AI sector.


Everyone loses out at the moment: the AI companies, consumers and the companies funding the professional fact-checked content that is essential to democratic society. 

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